We aim for 100% satisfaction. If you are not happy with your purchase, here’s how we can help.

Returns:

• Return requests must be initiated within 14 days of receiving the product.
• Items must be unused, in original condition and packaging.

Non-Returnable Items:

• Undergarments, cosmetics and opened personal care items
• Custom-made, special-order, or assembled products
• Products with broken seals or used accessories

Refunds:

• Refunds are issued to the original payment method.
• For Cash on Delivery orders, refunds will be issued as store credit or via in-person cash collection at our Kuwait office.

Exchanges:

We accept exchanges for size-related or damaged-on-arrival items (with photographic proof within 48 hours of delivery).
< info@amensagroup.com >